Preamble:
These Terms and Conditions of Sale (T&Cs) apply to all sales concluded on the website of yaellebeatrix.com, managed by yaelleBAgency. By placing an order, the buyer accepts these T&Cs without reservation.

1. Payment Methods:

The following payment methods are accepted:

• Google Pay
• Apple Pay
• PayPal
• Credit card (Visa, Mastercard, etc.)
• Shop Pay

Payments are fully secured through the payment platforms mentioned above.

2. Shipping:

Shipping is free for all posters, except for original signed prints. Delivery is available worldwide and will be made within 3 to 5 business days.

For original signed prints, delivery fees may apply and will be specified during the order process.

3. Returns and Refunds:

Returns are not accepted, except in cases of defective or damaged products. If the received item is severely damaged, a full refund can be issued upon presentation of clear photographic evidence of the damage. For any refund requests, please contact our customer service via email at contact@yaellebeatrix.com.

4. Right of Withdrawal:

In accordance with applicable regulations, you have the right to withdraw from your purchase within 14 days of receiving your order. This right does not apply to custom-made items.

5. Product Customization:

It is possible to order custom posters by contacting us directly. Custom-made items are not eligible for return or exchange.

6. Quality Guarantee:

All posters sold on the website come with a quality guarantee regarding the paper, as described in the product description. For custom-made posters, please contact us via Instagram @Yaëlle.beatrix or by email at contact@yaellebeatrix.com.

7. Prices and Taxes:

All prices displayed on the website include VAT. No additional taxes will be applied at checkout.

8. Intellectual Property:

All content on this website, including but not limited to images, illustrations, designs, logos, and texts, is the exclusive property of yaelleBAgency or its licensors and is protected by intellectual property laws, including copyright and trademark laws. The content is intended solely for personal, non-commercial use by users of the website.

• Prohibited Uses: Any reproduction, modification, distribution, transmission, republication, display, or performance of the content on this website is strictly prohibited without prior written consent from yaelleBAgency. This includes but is not limited to the commercial use of any materials for selling, reproducing, or distributing the posters or any other product based on these designs.
• Digital Copies and Downloads: Users are not permitted to download or create digital copies of any of the posters or images available on the website for resale or redistribution purposes.
• Legal Action: We actively monitor unauthorized use of our materials. Any breach of these terms, including the unauthorized reproduction, sale, or distribution of our images, will result in legal action. We will not hesitate to defend our rights and pursue legal proceedings in the event of theft or unlawful use of our designs and images.
• Third-Party Infringements: If you become aware of any third party violating the intellectual property rights of yaelleBAgency, such as the sale of counterfeit versions of our posters or images, you are encouraged to report this infringement by contacting us directly via email at contact@yaellebeatrix.com.

9. Liability:

yaelleBAgency is responsible for any damage that occurs during delivery, provided photographic evidence of the damaged product is supplied. In the event of a lost product during shipping, the buyer will need to file a report with local authorities (police station) for theft or lost parcels.

yaelleBAgency disclaims all liability for parcel loss once the package has been handed over to the carrier.

10. Printing and Shipping:

The products sold on the website are printed and shipped by Gelato, a globally recognized on-demand printing service.
Gelato specializes in printing and shipping printed products with production centers located worldwide, ensuring fast deliveries and environmentally friendly service.

For more information about Gelato:
Address: Gelato AS, Holbergs gate 1, 0166 Oslo, Norway
Website: www.gelato.com

11. Force Majeure

yaelleBAgency will not be held liable for any failure to fulfill its obligations under these Terms and Conditions if such failure is caused by an event beyond its reasonable control, including but not limited to natural disasters, war, strikes, pandemics, or interruptions to transportation or communication networks.

12. Customer Account and Personal Information

To make purchases on the website, customers may be required to create an account and provide personal information. It is the responsibility of the customer to ensure that their account details remain secure. yaelleBAgency will not be liable for any unauthorized use of customer accounts.

Customers' personal information is collected and processed in accordance with our Privacy Policy, and will not be shared with third parties without explicit consent, except as required for the fulfillment of orders (e.g., providing details to couriers).

13. Changes to Terms and Conditions

yaelleBAgency reserves the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon being posted on the website. By continuing to use the website after changes have been made, you accept the new Terms and Conditions.

14. Applicable Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from the use of the website or the purchase of products will be subject to the exclusive jurisdiction of the courts of London, United Kingdom.

15. Discounts and Promotions

Any discounts or promotional offers advertised on the website are subject to specific terms and conditions. They cannot be combined with other offers unless explicitly stated. Promotions have an expiration date and cannot be applied retroactively to previous purchases.

Contact Information:For any questions regarding these Terms and Conditions of Sale or your order, please contact us:
Email:contact@yaellebeatrix.comInstagram:@Yaëlle.beatrix